Documentation built into every route, every shift.
SwiftSpec operates under HIPAA-trained procedures. Required documentation must be completed before a route is marked finished — no exceptions. We do not store patient medical details, diagnoses, prescriptions, or test results.
What gets captured on every documented route
Each requirement below is captured in our driver app and stored in our admin dashboard so your team has a defensible record on file.
HIPAA-Trained Procedures
Our team follows HIPAA-trained handling procedures across pickup, transit, and delivery.
Chain-of-Custody Documentation
Verified custody handoffs with full audit trail for sensitive shipments.
Proof of Pickup & Delivery
Timestamped, signed pickup and delivery confirmations stored on every route.
Temperature Logs
Pickup and delivery temperature capture for cold-chain shipments.
Driver Screening & Training
Background screening, HIPAA training, and bloodborne pathogens training for every driver.
Professional Package Handling
Lockable containers, coolers, and PPE standard on every shift.
Insured Operations
Operating with commercial insurance appropriate to medical courier services.
Incident Reporting
Clear, documented incident reporting and resolution workflow.
Secure Storage Of Records
Route documentation retained in our secure admin dashboard for audit recall.
A note on certifications
SwiftSpec does not claim "HIPAA certified" status — no such certification exists in the industry. Our team follows HIPAA-trained handling procedures, and we can sign a Business Associate Agreement (BAA) when required by your organization.